Six Key Words You Want in Every Referral

If you asked your best customers to refer you to a friend, what would they say about you? Would their referral letter or conversation include these six key words: Friendly Hardworking Smart Honest Integrity Trust Would they say or include a phrase like “you can always...

I Didn’t Have Time – My Default Excuse

How many times each week do you say “I didn’t have time?” Do you “often” find yourself trying to explain “why you didn’t have time to do what you said you would do?” Does simply telling your customers, supervisors, family and friends “I didn’t have time” still work or...

What Does My Tax Story Have to do with Sales?

Taxes, Sales and Referral Value  I remember years ago taking my shoebox full of papers and receipts and anything else I may have thought would be needed for tax purposes to Jim my Accountant or maybe better said Tax Preparer. Many times it was just days before the...

Only Price Matters?

You’re telling me your competitors are selling at a lower price. So what! You can’t get an order because your competitors don’t know how to make a profit. What’s new! Your Customers only buy on price! Oh Really! There’s not much you can do about your competitors...